Are you having to run HeavyBid for a Work-From-Home Team? Here are some quick tips: Make sure everyone uses unique user numbers – shared user numbers can result in people getting logged out Options for using a network system remotely: Create a Remote Desktop connection to your server and have everyone connect through that. You […]
HeavyBid
Gain the Competitive Advantage – Use Actual Cost in Your Estimates
“Those who have knowledge, don’t predict.” Lao Tzu, 6th century B.C. Chinese Philosopher We recently had a contest in the office to guess how many pieces of candy were in a jar. The winner happened to be our Chief Estimator and Senior Implementation Specialist, Ray Zanon. He evaluated the space and believed that the jar […]
Thinking about Installs and Updates Like an HCSS Support Tech
To fully understand our customers, we train our Technical Support Analysts in a way that will give us experience from the other side. Every new support employee is responsible for learning how to install and update all of their own software so that we can support the process better. As you work through your install […]
