Success Team

I'm originally from the Midwest, but have been enjoying Texas since relocating in 2016. In the professional world, I really enjoy getting to know people and understanding how I can help to make their lives better. In my personal life, my energy goes into my family: my wife Stephanie, and our two little boys. Most of the free time that I have goes into reading, enjoying movies, and cooking delicious meals.

I was born in a town called Paisley in Scotland and moved to Adelaide, Australia with my family when I was ten years old. I graduated from Flinders University with a degree in Education. I’ve worked as an Autism Intervention teacher, a senior youth worker, and a project manager for the department for child protection. I consider myself to be a fun loving, friendly person who loves to socialize. I enjoy all sports particularly soccer and golf.

I have worked in customer service in various industries like logistics and retail. I am a graduate from Texas Tech University, and has been a long time Texas-resident with my wife and two kids. On the weekends, you can find me barbecuing, gaming, or enjoying a round of golf. 

I am originally from New Jersey and currently living in Houston, Texas since graduating from high school in 2011. Building strong relationships is my passion, both with my clients and with people in general. I am dedicated to my profession, especially in the Heavy Civil Industry. An interesting fact about me is that my twin sister and I share a unique bond, as we both have a single dimple. Additionally, my mother is also a twin. Outside of work, I have a deep affection for Dobermans and am a proud owner of two of them. They mean a lot to me, and I cannot imagine my life without them. My hobbies include staying active, learning about new technology, and cars.

I graduated from The University of Texas at El Paso with a Masters in Construction Management. In my spare time I enjoy recreational painting, indulging into the latest coffee flavors, binge watching British dramas, and diving into fun fact topics. I strive to create the best customer experience and it is my duty to help our customers achieve their desired outcomes!

I'm a transplant from Dallas, and have found a home in Houston after graduating from Texas A&M University (WHOOP!). I started my career in Telecom Support before joining HCSS in 2014 as a Technical Support Analyst, and I spent nearly 8 years in HCSS Support, answering over 20,000 support cases. I bring that experience and leverage it to help HCSS customers get the most out their software. 

I am a rare breed of native Houstonian. I am married with 2 children. I have worked in the technical arena for over 20 years providing the highest level of support to internal and external clients. I am very excited to be a part of the HCSS family where I can utilize my vast experience to assist our clients to be successful. I enjoy playing golf, bowling and traveling with my family.

I enjoy using my skills to contribute to the growth of HCSS and the development of others around me. I believe in natural leadership and that you don't need a title to successfully lead others. Lately, my free time is spent playing games, working on personal growth, and trying to expand my cooking skills.

I am a client services professional with over 10 years in education and customer relationship management. A native of Beaumont, Texas, I am graduate of The University of Texas and a lifelong Houston Texans fan. I am a wife and mom to a toddler and German Shepherd.