The 2nd Annual Heritage Fest at HCSS was a huge success! This event began as the brainchild of HCSS Developer, Danielle Doty, to lead us into a season of learning more about each other. “Think Middle School Fair meets Potluck meets International Music Festival,” explained Danielle. “It’s a great way for people to express something […]
The Success Blog
Securing Your Company’s Data Starts With Securing Your Job Sites.
Information Security covers an amazingly broad set of responsibilities. When you begin to dive into the topic, you will find that the principles in securing your data can also be applied to the physical security of your job sites. In fact, securing the physical site will tighten your data security. According to a globally-recognized cybersecurity […]
An Executive View of Your Job Performance That You Should be Using Today
This question comes up often in support calls from both new and experienced HeavyJob users: “I have to manage multiple jobs, and I need to see how they are performing. Can you help me find a quick way to get this information?” Important job data is being compiled in the background every time foremen submit […]
Thinking about Installs and Updates Like an HCSS Support Tech
To fully understand our customers, we train our Technical Support Analysts in a way that will give us experience from the other side. Every new support employee is responsible for learning how to install and update all of their own software so that we can support the process better. As you work through your install […]
Kevin Thomas, Mr. 10,000, is Awarded Support Belt Champion
Studying the human behavior of successful people, Malcolm Gladwell proposes in his book, Outliers, that 10,000 hours of practicing your craft is the magic number for achieving great success. Gladwell adds that his case studies are not singularly dependent on the 10,000 hours alone. The quality of learning, and the unique and extraordinary opportunities seized, […]
Will Your GPS Installation Pass an HCSS Inspection?
Alves Soto Provides Installation Tips to ensure longevity of devices.
