Support Team

Howdy! I am from Richmond, Texas.

I have a passion for technology and cars. My 2003 Honda is my bae.

Fun fact about myself, I am the biggest fan of The Office in our office.

I have over a decade of experience providing technical support with Apple and Samsung. I was born and raised in Houston, and graduated from the University of Houston. I enjoy traveling, exploring new places, soccer, and spending time with friends and family

I was born in Dallas, raised up in a small town in South Texas, and moved to Houston about 10 years ago. I have many passions and interests including music, classic comedy movies, endless family time, and lighting the pit for some good ol' Texas BBQ. I've been working with tech and people my entire career, and absolutely love it. Joining the family here at HCSS has been one of the best decisions I've made.

My professional background is in geologic and geo-technical services. I swam competitively at Centenary College of Louisiana and earned my MBA from the University of Houston - Downtown. I grew up in Houston and in my free time I enjoy fishing, video games, camping, working out, golfing, sports, competition, and everything outdoors.

I was born and raised in Houston, Texas and graduated from the University of Houston with a BS in Computer Information Systems. I have a big family and love spending time with them grilling. I have a passion for technology and like to build computers and tinker. I’m a big hometown sports fan and support all my local teams. I also like to spend my free time gaming on my PC, traveling to local cities to find good eating spots, and watching scary movies.

Samantha has a strong background in Apple products, where she was a mentor and specialist in Mexico City. She speaks fluent Spanish, and is a connoisseur of foreign foods. She is passionate about helping people and volunteering where there is a need. 

I have worked in customer service in various industries like logistics and retail. I am a graduate from Texas Tech University, and has been a long time Texas-resident with my wife and two kids. On the weekends, you can find me barbecuing, gaming, or enjoying a round of golf. 

I am a lover of video games, exercise, and chocolate chip cookies. I enjoy the little things life has to offer, but I also enjoy speculation about the big picture of life. God > Family > Friends > Video Games >Gambling.

I was born in Houston and now live in Sugar Land, TX with my beautiful wife Arden. I enjoy binge-worthy shows, and can’t re-watch movies I’ve already seen. I spend a lot of time working out and eating great food. The two can sometimes conflict but I strive to find balance. PC Gaming is one of my favorite things to do to unwind after a long day. Its an obsession of mine to stay clean, organized, and always be productive.

My name is Dhruve, or Drew for short. I am a proud University of Houston Cougar, and an avid gamer. I am a big sports fan (Texans, Rockets, HUGE Lebron James fan), a fitness junkie, and a tech geek all in one. I enjoy going out with friends just as much as I enjoy being cozied up in my apartment watching shows or playing games. Outside of tech, I am an online coach for individuals who want to transform their bodies (whether that means getting rid of fat or building muscle). I am also a social butterfly. It's nice to meet you!

I was born and raised in Houston Texas and graduated from the University of Houston in 2010 with a degree in economics. I started working for Apple retail, and discovered that I had a passion for technology. In my free time I enjoy spending time with my lady and our two dogs and playing pc and virtual reality games.

Born and raised in Houston, most of my work experience is derived from Best Buy and Apple. I come from a big family with 5 sisters, and I am the only boy. I love sports, running and I am often training to run a marathon. Most of my free time I spend with my three-year-old English Bulldog named Rocky.

I was born in Dubai, and moved to the United States at the age of 7. I've lived in Houston for the majority of my life and graduated from the University of Houston with a BA in MIS. I enjoy staying current with technology trends, gaming (specifically the Nintendo Switch), and spending my free time skimboarding and travelling. I am excited to be a part of the HCSS family!

Prior to my employment at HCSS, you could find me putting my Entomology background to work hunting down anything with an exoskeleton around Houston.  In my spare time, I've been taking on a programming degree from Lone Star College. I like to relax with rock climbing, tabletop Warhammer 40k, and playing the game of the month with my friends on Discord.

I was born and raised in Monroe, Louisiana. After high school I went on to receive my B.S. in Computer Information Systems at Grambling State University. Some of my hobbies include gaming, basketball, fishing, flying my drone, and reading different threads on Reddit.

I was born in Baytown, TX, and was raised in Houston. I enjoy soccer, concerts, and comedy shows. I'm a father of two boys and love spending time with them and watching them grow.

I am a Vietnamese American, born and raised in Lake Jackson, Texas. I graduated from Texas A&M in 2012, and afterwards moved to Doha, Qatar where I taught at Texas A&M’s branch campus. I moved to Houston in 2014 and spent the past 5 years teaching high school chemistry at YES Prep Public Schools. My hobbies include surfing, making my cat dance to rap music, and being scared of spiders.

I have been in Houston a little over 10 years but originally grew up in Port-Harcourt, Nigeria. I am a drone hobbyist and love photography. I enjoy spending time with friends and family. I love to read about new technology and how it is changing our world.

I'm originally from Pittsburgh, PA, and moved to Houston 13 years ago. For the last 14 years, I've worked in technical support and quality assurance at Apple. I love spending time with my dog, skiing, and anything related to technology