Support Team

Howdy! I am from Richmond, Texas.

I have a passion for technology and cars. My 2003 Honda is my bae.

Fun fact about myself, I am the biggest fan of The Office in our office.

I was born and raised in Houston, Texas and graduated from the University of Houston with a BS in Computer Information Systems. I have a big family and love spending time with them grilling. I have a passion for technology and like to build computers and tinker. I’m a big hometown sports fan and support all my local teams. I also like to spend my free time gaming on my PC, traveling to local cities to find good eating spots, and watching scary movies.

Hi, my name is T.D. Durham. I was born and raised in Houston, Texas – a true Houstonian at heart. I enjoy following Houston sports teams, playing pickup basketball, and gaming. Fun fact: I used to be a 9th grade English teacher!

I have over a decade of experience providing technical support with Apple and Samsung. I was born and raised in Houston, and graduated from the University of Houston. I enjoy traveling, exploring new places, soccer, and spending time with friends and family

I was born in Dallas, raised up in a small town in South Texas, and moved to Houston about 10 years ago. I have many passions and interests including music, classic comedy movies, endless family time, and lighting the pit for some good ol' Texas BBQ. I've been working with tech and people my entire career, and absolutely love it. Joining the family here at HCSS has been one of the best decisions I've made.

I have worked in customer service in various industries like logistics and retail. I am a graduate from Texas Tech University, and has been a long time Texas-resident with my wife and two kids. On the weekends, you can find me barbecuing, gaming, or enjoying a round of golf. 

I was born in India, but moved from there to Dubai — to New York — to Sugar Land. I’ve been in Texas since 2001. I’m an extroverted introvert and a nerd at heart. In no particular order, I enjoy talking about tech, food, coffee, and craft beverages. I also enjoy music, design, art, and animals.

I am a lover of video games, exercise, and chocolate chip cookies. I enjoy the little things life has to offer, but I also enjoy speculation about the big picture of life. God > Family > Friends > Video Games >Gambling.

I left a 20-year career in the restaurant business to pursue an education, and a new career path in IT. I have an amazing wife, two sons, and an adopted Great Dane. We all enjoy watching the Astros and playing soccer. 

I was born in Houston and now live in Sugar Land, TX with my beautiful wife Arden. I enjoy binge-worthy shows, and can’t re-watch movies I’ve already seen. I spend a lot of time working out and eating great food. The two can sometimes conflict but I strive to find balance. PC Gaming is one of my favorite things to do to unwind after a long day. Its an obsession of mine to stay clean, organized, and always be productive.

I graduated from the University of Houston with a degree in Management Information Systems. I was born in New Jersey and I have been living in Houston since 2008. In my free time, I enjoy watching movies, playing sports, and learning piano

My professional background is in geologic and geo-technical services. I swam competitively at Centenary College of Louisiana and earned my MBA from the University of Houston - Downtown. I grew up in Houston and in my free time I enjoy fishing, video games, camping, working out, golfing, sports, competition, and everything outdoors.

My name is Dhruve, or Drew for short. I am a proud University of Houston Cougar, and an avid gamer. I am a big sports fan (Texans, Rockets, HUGE Lebron James fan), a fitness junkie, and a tech geek all in one. I enjoy going out with friends just as much as I enjoy being cozied up in my apartment watching shows or playing games. Outside of tech, I am an online coach for individuals who want to transform their bodies (whether that means getting rid of fat or building muscle). I am also a social butterfly. It's nice to meet you!

I enjoy tinkering/building computers, gaming, and spending time with friends. I have one munchkin cat and I spend most of my time outside of work either hanging out with friends or trying to learn something new. HCSS brings me great joy due to our amazing customer base. I get to learn something new about people every day.

I am a Houston native from the Cypress Area and have lived here all my life. My passions include PC gaming, cars, basketball, and building computers. I’ve only been outside the state of Texas for a grand total of 1 week of my life, so you could say I love Texas.

I was born and raised in Houston Texas and graduated from the University of Houston in 2010 with a degree in economics. I started working for Apple retail, and discovered that I had a passion for technology. In my free time I enjoy spending time with my lady and our two dogs and playing pc and virtual reality games.

Born and raised in Houston, most of my work experience is derived from Best Buy and Apple. I come from a big family with 5 sisters, and I am the only boy. I love sports, running and I am often training to run a marathon. Most of my free time I spend with my three-year-old English Bulldog named Rocky.

My name is John, but I prefer to go by J.J. I grew up in Rosenberg Tx. and currently live there with my wife, our two children and our crazy French Bulldog. I love a good movie, hanging out with our neighbors, and family time.

I was born in Dubai, and moved to the United States at the age of 7. I've lived in Houston for the majority of my life and graduated from the University of Houston with a BA in MIS. I enjoy staying current with technology trends, gaming (specifically the Nintendo Switch), and spending my free time skimboarding and travelling. I am excited to be a part of the HCSS family!

I was born and raised in Monroe, Louisiana. After high school I went on to receive my B.S. in Computer Information Systems at Grambling State University. Some of my hobbies include gaming, basketball, fishing, flying my drone, and reading different threads on Reddit.

I am a proud husband and father of two energetic boys. I was born in the Philippines but grew up in New Jersey.  I find joy in watching documentaries on food and travel in Asia.  I also recently started collecting sneakers. In my free time, I play around with my turntables, enjoy DJing soirees, and watch people have a great time.  Fun fact, one of my favorite cheap burgers is the Rodeo Cheeseburger from Burger King.

I was born in Galveston. I am a beekeeper, mazer, and programmer, and I love all the Houston sports teams.

I am a Vietnamese American, born and raised in Lake Jackson, Texas. I graduated from Texas A&M in 2012, and afterwards moved to Doha, Qatar where I taught at Texas A&M’s branch campus. I moved to Houston in 2014 and spent the past 5 years teaching high school chemistry at YES Prep Public Schools. My hobbies include surfing, making my cat dance to rap music, and being scared of spiders.

I have been in Houston a little over 10 years but originally grew up in Port-Harcourt, Nigeria. I am a drone hobbyist and love photography. I enjoy spending time with friends and family. I love to read about new technology and how it is changing our world.

Samantha has a strong background in Apple products, where she was a mentor and specialist in Mexico City. She speaks fluent Spanish, and is a connoisseur of foreign foods. She is passionate about helping people and volunteering where there is a need. 

I am a graduate from the University of Houston with a degree in Human Nutrition and Foods. I made a shift to the technical field after working for Apple for two years. Outside of work, I enjoy reading, watching TV shows/movies, and I am also a sports fanatic obsessed with shoes.

Worked with Apple and Geek Squad for 9 years, loves photography, computers, video games, and gardening. One day I will have a small army of Corgis, or Wiggle butts as they are known. 

I'm originally from Pittsburgh, PA, and moved to Houston 13 years ago. For the last 14 years, I've worked in technical support and quality assurance at Apple. I love spending time with my dog, skiing, and anything related to technology

I am a Texas A&M graduate and earned my degree in Management Information Systems. I love to play video games, working out, and spending time with my friends and family. I am also a die-hard Houston Rockets fan! 

Born in raised in Texas, I got my degree in Bioinformatics from the University of St. Thomas. I have only ever lived in Houston and Pittsburgh, but I enjoy traveling and exploring different cultures. I'm always looking for new dining spots in Houston to try out, and I'm always seeking to teach myself new things.