I have operated within large teams for the past 15 years, I can tell you that communication is key to being productive. With HCSS Support, I have seen every iteration of internal communication to keep our teams thinking the same thing. I wanted to share a couple of free options that are accessible to you […]
Safety Meetings are Your First Line of Defense
The enemy of today’s construction industry is a labor shortage that is touching every company in America. Skilled employees are the most valuable and coveted part of the industry, and in order to protect our families we need to build a lasting culture that centers around the safety of our people rather than complying with […]
Austin Bridge & Road Takes Step Back to Move Foremen Forward
Since Austin Bridge and Road’s 2013 implementation of HeavyJob, their foremen have been able to contribute meaningful change in keeping their job costs within budget. “The most important feature to us was productivity,” says Allen Hall, Director of Project Controls at Austin Bridge and Road. “We used to have to wait a week before we […]
Outstanding Women in Support: Maleeha Ali Commits to Providing Exceptionally Helpful Service
HCSS has developed metrics to measure every aspect of our support department. We track how many calls are answered, the length of each case from the time the call starts to the time the resolution is communicated, and we even track responses measuring the quality of our service to our customers. We measure these things […]
Use HeavyJob to Keep Track of Inspectors’ Disallowed Quantities
HeavyJob’s Pay Estimate feature allows you to manage your billing, and track payments efficiently. At the heart of the Pay Estimate Summary, where Pay Estimates are created and refined, is a grid listing the job’s Pay Items. Each Pay Items’ quantity is gathered from other sections of HeavyJob (including change tracking items, claims, and adjustments), […]
Gain the Competitive Advantage – Use Actual Cost in Your Estimates
“Those who have knowledge, don’t predict.” Lao Tzu, 6th century B.C. Chinese Philosopher We recently had a contest in the office to guess how many pieces of candy were in a jar. The winner happened to be our Chief Estimator and Senior Implementation Specialist, Ray Zanon. He evaluated the space and believed that the jar […]
