Save time, and share with your cloud users that they can now reset their own forgotten passwords from the convenience of the login screen. We consider your security to be the top priority, and therefore this reset has a few rules in place.
The first security measure is to ensure you are aware of the change. You will need to first authorize an HCSS Cloud support team member to enable this function for your users. The Cloud Approved contact will need to email cloud@hcss.com with the following:
- Email domain(s) that need to be approved,
- user(s) that need the feature,
- email associated with the user that matches one of their approved email domains.
This is a guide that explains the minimum password requirements to set a cloud password: HCSS Cloud Password Complexity Requirements
If you need any help, feel free to contact our support that is available every day by email or by phone: 800-444-3196. We also now have extended hours for our online chat with support.
