HeavyJob 2024 (coming soon)
Save Server Space, Archive Your Old Estimates
Are you struggling to maintain storage on your local server, and want a safe place to offload your old estimates without losing the ability to analyze your Estimate History? HeavyBid 2020.1, and newer updates, can take your estimates that you no longer need to work on, and archive those estimates to our HCSS Azure database, […]
How Your HCSS Customer Success Manager Works for You
You may have recently received an email from your Customer Success Manager, and wondered, “What is this department, and what can they do for me?” As your company matures and your business needs expand, HCSS wants to be your helpful guide to becoming more sophisticated HCSS users. Your success and having a plan for scalable […]
Use Attendance/Non-Use Codes to Avoid Confusion and Save Time
You could be wasting a lot of time trying to understand hours entered on timecards, hunting down missing time, or tracking “lost opportunity” hours. HeavyJob has a simple solution to avoid back and forth conversations with the field and office by showing your foremen or supervisors that a single letter in front of their time […]
Ask The Chief – Handling Change Orders Part 2
To Read the first part of this question, Click Here Question: What are some best practices for handling different types of change orders to the jobs we have bid? Should they be done in HeavyBid? If so, how? Answer: In Part 1 of this blog, we talked about setting up and applying cost to change […]
The Key Factors that Will Improve Your Equipment Management
Equipment management is a science that has been studied and tested by some of the most brilliant minds in construction. The truth is that each business operates with so many slight differences that it is difficult for one formula to fit all, and there will always be passionate debate over what should work best. The […]
Save Time and Enable Self Service Cloud Password Resets
Save time, and share with your cloud users that they can now reset their own forgotten passwords from the convenience of the login screen. We consider your security to be the top priority, and therefore this reset has a few rules in place. The first security measure is to ensure you are aware of the […]
Picking the Best New Features in Equipment360
We get excited when we can share new releases of our software because it means improvements and added features that will help you work easier and smarter. With the latest update to Equipment360 2021.1, here are some of the highlights that you can benefit from today. Making Asset Manager and Churn Chart Setups Easier In […]
An Email Compromise Targeting Construction
As part of the FBI’s InfraGard program, HCSS has been made aware that a specific type of scam has been increasingly common in the construction industry. This scam is called a Business Email Compromise (BEC), and is often a long-running operation with several distinct phases. How Can This Affect Me? Since March 2021, the FBI […]
Protect Your Profit by Managing Risk From Multiple Angles
Running heavy civil and infrastructure construction projects from planning to completion comes with multiple factors and layers of risk that have to be proactively managed in order to keep projects on track and ultimately to earn a profit. Below, learn more about how HCSS integrated solutions for estimating, project management, digital plans, and safety management […]
Using Equipment360 Checklists to Define Work Orders
Equipment360 automates your preventative maintenance (PM) on a schedule that alerts you when your equipment is approaching its next service. The benefit of this alert is that it gives you time to plan rather than having to be reactive at the last minute. Time allows the Equipment Manager to understand the scope of work and […]
Ask The Chief – How can we manage different types of change orders for jobs we have bid?
Question: What are some best practices for handling different types of change orders to the jobs we have bid? Should they be done in HeavyBid? If so, how? The Chief Says: This question is quite common, and yes, HeavyBid will help you organize and create repeatable processes to handle your different change orders. Defining Two […]
How to Use Excel to Understand HeavyJob Employee Hours
We always hope you can find what you need in the software, either through entry screens, reporting grids, or formatted reports. Sometimes, though, there is data that can be easier to manipulate when paired with Excel. The Employee Details report, is a good example of a lot of data that can be overwhelming when presented […]
Thank You for Your Review!
Samantha Bagwell, Technical Support Analyst
Sam was very fast and efficient. She knew exactly what was going on with my issue and resolved it for me very quickly! Keep up the great work!
-Jason Tran, Hoopaugh Grading
Jason Tran, Hoopaugh Grading
Sam was very fast and efficient. She knew exactly what was going on with my issue and resolved it for me very quickly! Keep up the great work!
Greg Jeffreys, Technical Support Analyst
Greg has great customer service skills. He handled the call at a great pace and was able to assist another user with the same issue, which prevented me from having to call back. Thank you! -Erin Zamora, CMD Endeavors, Inc.
Erin Zamora, CMD Endeavors, Inc.
Greg has great customer service skills. He handled the call at a great pace and was able to assist another user with the same issue, which prevented me from having to call back. Thank you!
Vincent Yu, Support Specialist
``Vincent handled my after-hours call for Heavy-Bid access issues extremely well. He was professional, knowledgeable, and quick. I appreciate the help he provided, which allowed me to get back to work on a tight deadline. This level of customer service is one of the reasons our company switched to HCSS estimating software, five years ago.`` -Brenda A, Nova Group, Inc.
Brenda A., Nova Group, Inc.
``Vincent handled my after-hours call for Heavy-Bid access issues extremely well. He was professional, knowledgeable, and quick. I appreciate the help he provided, which allowed me to get back to work on a tight deadline. This level of customer service is one of the reasons our company switched to HCSS estimating software, five years ago``
Benson Matthew, Technical Support Analyst
Wonderful to speak to a human and always helpful! -Samantha Dyas, Martin Brothers Construction
Samantha Dyas, Martin Brothers Construction
Wonderful to speak to a human (Benson Matthew) and always helpful!
Chris O'Connor, Fleet Specialist
``Their support was great, they got me up and running and I was able to get my crew paid!!``
- Travis W., Lane Construction
Travis W., Lane Construction Corporation
``Their support was great, they got me up and running and I was able to get my crew paid!!``
Jeffrey Sowell, Chat Support Specialist
``Jeffrey was amazing... a magician! Thank you for all your help looking for the solution that I did not even know where to start!``
- Jamie S., NESC
Jamie S., NESC
``Jeffrey was amazing... a magician! Thank you for all your help looking for the solution that I did not even know where to start!``
Joey Focone, Support Specialist
``Joseph Focone was extremely helpful in our interaction. He was able to answer all of my questions and provided me with a better understand of the product which I can then relay on.``
- Ryan H., Toronto Zenith Construction
Ryan H., Toronto Zenith Construction
``Joseph Focone was extremely helpful in our interaction. He was able to answer all of my questions and provided me with a better understand of the product which I can then relay on.``
TD Durham, Support Specialist
``As the Managed IT Service Provider for our client, I would like to recognize Technical Support Analyst T.D.Durham as an exemplary individual. His level of service, technical expertise and fast response to a payroll issue was done with outstanding performance. Your products are backed by highly qualified well trained customer oriented employees. Bravo and thanks T.D.!``
- Nick M., Jersey Construction, Inc.
Nick M., Jersey Construction, Inc.
``As the Managed IT Service Provider for our client, I would like to recognize Technical Support Analyst T.D.Durham as an exemplary individual. His level of service, technical expertise and fast response to a payroll issue was done with outstanding performance. Your products are backed by highly qualified well trained customer oriented employees. Bravo and thanks T.D.!``
Balie Johnson, Fleet Support
``Balie was extraordinarily helpful in migrating our database to a different server, and went above and beyond to fill in gaps in the clients' understanding and made this work when we were not sure it could be done in the moment.``
– Morgan F., CMES, Inc.
Morgan F., CMES, Inc.
``Balie was extraordinarily helpful in migrating our database to a different server, and went above and beyond to fill in gaps in the clients' understanding and made this work when we were not sure it could be done in the moment.``
